Effective Date: January 1, 2026 · Last Updated: March 25, 2026
Ricky Gs Handyman Service Inc. ("we," "us," "our," or "Company") operates the website rickygshandyman.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us for services, or communicate with us via SMS text messaging. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and city/address provided when you request an estimate, submit a form on our website, or contact us by phone, email, or text message.
- SMS Consent Information: Records of your consent to receive text messages from us, including the date and time of consent, the method of consent (e.g., web form checkbox), and the specific campaign or purpose for which consent was given.
- Project Details: Information you provide about your home improvement project, including photos, descriptions, preferred timelines, and budget information you share with us.
- Usage Data: Information your browser sends when you visit our Site, including IP address, browser type, device type, pages visited, and time spent on pages.
- Cookies: Small data files stored on your device to improve your browsing experience. See our Cookie Policy for details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and schedule service appointments
- Communicate with you about your project via phone, email, or SMS text message before, during, and after service
- Send you project updates, scheduling confirmations, and quote information via text message (with your consent)
- Send follow-up communications regarding your requested services
- Improve our website and better understand how visitors use it
- Comply with applicable laws and regulations
3. SMS/Text Messaging Policy
When you provide your phone number and consent to receive text messages from Ricky Gs Handyman Service Inc., you agree to the following:
- Purpose: We will send you SMS text messages related to your project inquiry, estimates, quotes, scheduling, appointment reminders, and project updates.
- Message Frequency: Message frequency varies depending on your project activity and communications. You may receive multiple messages related to an active project or inquiry.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges imposed by your wireless provider.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will confirm your removal and you will no longer receive SMS messages from us.
- Help: For help or questions about our text messaging program, reply HELP to any message or contact us at (407) 490-7782 or info@rickygshandyman.com.
- Consent Not Required for Purchase: Your consent to receive SMS text messages is not a condition of purchasing any services from Ricky Gs Handyman Service Inc.
- No Sharing: We will not sell, rent, or share your phone number or opt-in information with any third parties for their marketing purposes. Your information will not be shared with third parties or affiliates for marketing or promotional purposes.
- Carriers: Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and other major U.S. wireless carriers. Carrier participation and message delivery are not guaranteed.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We will not share your opted-in phone number or SMS consent data with any third parties for marketing purposes. We may share information with:
- Service Providers: Trusted third-party tools (such as CRM software, scheduling platforms, or messaging platforms) that help us operate our business and communicate with you. These providers are contractually obligated to keep your information confidential and use it solely for providing services to us.
- Legal Requirements: When required by law, subpoena, court order, or to protect the rights, property, or safety of our business or others.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including your phone number and consent records. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information, including SMS consent records, for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for a minimum of four (4) years from the date of consent or opt-out, in compliance with TCPA and carrier requirements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of SMS text messages at any time by replying STOP
- Opt out of email marketing communications at any time
- Withdraw consent for data processing where consent is the basis for processing
To exercise any of these rights, contact us at (407) 490-7782, email info@rickygshandyman.com, or visit our Contact page.
8. Third-Party Links
Our Site may contain links to third-party websites (such as Google Maps, social media platforms, or review sites). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If material changes are made to our SMS/text messaging practices, we will notify affected users via text message. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, our SMS practices, or how your data is handled, please contact us: